Culture, Purpose, Part-Timers, and Lean

In this part 4 of 4, Tom Root shares advice on adapting your culture…find a purpose. He shares how they orient and work with 500 part-timers over the holiday rush. And he discusses how open book management, the Zingerman processes/recipes all contribute to lean-like practices.  Continue reading Culture, Purpose, Part-Timers, and Lean

Ask Your Doctor if Open Book Management is Right For You

In this, part 3 of 4, with Tom Root, he shares the benefits of using Open Book Management (OBM) in your company. Continue reading Ask Your Doctor if Open Book Management is Right For You

Radical Democratization of Financial Intelligence, Tom Root Pt 02

Learn how to give your team the information they need to truly become engaged and empowered in this part 2 of 4 with Tom Root. He’s Managing Partner, Zingmerman’s Mail Order and continuous improvement leader and creator of a business maker space called Maker Works in Ann Arbor, MI. 

I completely ripped this off of the Zingerman’s website. They created it and deserve full credit.

Continue reading Radical Democratization of Financial Intelligence, Tom Root Pt 02

Build Your Business To Stay Small, Tom Root, Pt 01

Growing Your Business While Staying Small

Join me for the next four episodes as I speak with Tom Root, Managing Partner, Zingmerman’s Mail Order. Also continuous improvement leader and creator of a business maker space called Maker Works in Ann Arbor, MI. 

This is where it all started, as a small deli, now it’s 12 businesses.

Continue reading Build Your Business To Stay Small, Tom Root, Pt 01

Middle Managers, Be the Change – Katie Frank and Zing Train Pt 02

Katie Frank is a ZingTrain consultant and trainer. In part 2 of my discussion with Katie we deep dive into what ZingTrain does, but to me it is really a discussion of some steps people can take to start making a more intentional and inspired workplace.Katie Frank, ZingTrain Consultant and Trainer Continue reading Middle Managers, Be the Change – Katie Frank and Zing Train Pt 02