The Zingerman’s community of businesses as discussed in Deep Dive 15 are led by Managing Partners (Owners) as discussed in Deep Dive 16. These Managing Partners come together at various times and will make decisions that affect the entire community of businesses. When a decision is to be made they make these by unanimous consensus. All employees are allowed to attend these meetings.
Back in September of 2014 they introduced the program to included 3 staff members in the Zingerman’s Partner Group Consensus. This is a big deal to give the employees more of a voice and to offer a different perspective to the group.
In this part 4 of 4, Tom Root shares advice on adapting your culture…find a purpose. He shares how they orient and work with 500 part-timers over the holiday rush. And he discusses how open book management, the Zingerman processes/recipes all contribute to lean-like practices. Continue reading Culture, Purpose, Part-Timers, and Lean
Learn how to give your team the information they need to truly become engaged and empowered in this part 2 of 4 with Tom Root. He’s Managing Partner, Zingmerman’s Mail Order and continuous improvement leader and creator of a business maker space called Maker Works in Ann Arbor, MI.