This is my repodcast of my interview with Matthew Bodary, Zingerman’s Coffee Company Account Manager.
He’s thoughtful and shares great insight on what it’s like to be an employee at a Zingerman’s company.
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I’m excited to continue with my conversation with Matthew Bodary, Account Manager for Zingerman’s Coffee Company.
This week Matthew we’ll cover topics like
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1. Is your training given context? Is it explained why it’s there, what it’s about? Is it organized and easily tracked so they and their team know where they are in the training cycle?
2. Visioning – Are you and your people very clear on what success looks like in your organization?
3. Meetings – are your’s focused, everyone prepared, expected roles, set agendas, starting on time, and have clear objectives?
4. Engagement – He said, “Picturing yourself sharing in the creation of something special.”- Again with the clear vision, where your organization is going and what it will look like. Can your team see that, understand, and see how they fit into that and what role they can contribute to be part of something bigger than themselves?
I would love to see your answers at one of the many Inspired and Intentional outlets:
You can find show notes, the questions, at inspiredandintentional.com/episode12. You can find links to the coffee he mentioned Honduras Pablo Paz coffee that was partially funded by Aldea Development. While there you can also sign up to be kept up to date on the latest podcasts and happenings in the world of Inspired and Intentional business news.
I can also be reached on Twitter @ToddAReed, on LinkedIn at LinkedIn.com/in/toddareed, and on Facebook, search for inspired and intentional.
You can get hold of Matthew by emailing him at mbodary@zingermans.com.
One last favor, reviews and ratings really help other leaders looking for a podcast to inspire them. Please take a moment to review this podcast on iTunes or stitcher.
Thank you for listening. Until next week, be inspired and intentional.
The inspired and intentional business podcast is copyright 2016 by it’s owner. The music is Funk Game Loop, Kevin MacLeod Royalty Free from Incompatech. Thank you for sharing your talent.
This week Matthew we’ll cover topics like improving the customer experience, finding meaningful success measurements, and measuring things like workplace energy.
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Questions for this week:
1. Are your people looking for ways to delight/improve the experience of customers, especially those everyday customers? Do you have a system to encourage this? What could you do to change this?
2. “I think it’s important, in some way, to see measurable affects of your work.” Matthew uses the analogy of putting and being able to see immediate results of your putting. And how important that is in improving your game. Things to check if they are impacting the bottom line in a positive way.
Things to measure:
He then talks about tying some of the gainsharing monetary reward to both profit and hitting some of these other measures.
What are some other areas you could measure within your business to improve your bottom line, profits, and employee engagement?
3. He spoke about the Department Operating Report with measures like
How can you include your team to determine meaningful measurements? What way can you get them involved in the tracking and reporting of the results?
4. Another measure, energy. “You’re either contributing or detracting from the workplace energy.”
3 Types of energy
What could you measure that would improve the overall vibe of your workplace?
I would love to see your answers at one of the many Inspired and Intentional outlets, including the comments below.
I can also be reached on Twitter @ToddAReed, on LinkedIn at LinkedIn.com/in/toddareed, and on Facebook, search for inspired and intentional.
You can get hold of Matthew by emailing him at mbodary@zingermans.com.
One last favor, reviews and ratings really help other leaders looking for a podcast to inspire them. Please take a moment to review this podcast on iTunes or stitcher.
Thank you for listening and join us next week as we wrap our conversation with Matthew. Until next week, be inspired and intentional.
The inspired and intentional business podcast is copyright 2016 by it’s owner. The music is Funk Game Loop, Kevin MacLeod Royalty Free from Incompatech. Thank you for sharing your talent.
Gallup says 70% of US employees are disengaged from their work. This causes, what Ari Weinzweig calls an energy crisis in the workplace. Lost innovation, productivity and profits. Not to mention the tolls on the communities.
There are companies and organizations working to improve this. they are creating more open and collaborative work environments. They are realizing that treating people with dignity and providing meaningful work can be done while also running a financially solid organization.
My hope with this podcast is to inspired leaders to make intentional choices to balance profit and social impact.
Welcome to the inspired and intentional podcast, I’m your host, Todd Reed. I would like to thank all those who have reviewed the podcast.
Podcast: Play in new window | Download
Today will be the first part of our series with Matthew Bodary, Zingerman’s Coffee Company Account Manager. This first part is a slight departure from the other episodes in that this is more of a personal story of a young man at the beginning of his career journey. He is an employee of a Zingerman’s company and not a managing partner like the previous episodes.
After recording this episode, I thought I would cut most of this first part and give you a brief synopsis. However, upon further listening I was convinced that I wanted to share his telling and version of the story because it gives insight into him and his view of Zingerman’s more clearly than I could. I also felt a tad like this episode channels a little of Studs Terkel.
Here are the questions for this week’s episode:
1. When new employees start working at working at your company, do they believe they’ve stumbled upon something special?
2. Great Food. Great Service. Great Finance. The 3 Bottom Lines of Zingermans. Is the “main focus” of your business this clear to your employees?
3. Do you have an opportunity for your people to grow within your current organization or by creating a new opportunity that supports your current business?
I would love to see your answers at one of the many Inspired and Intentional outlets:
You can find show notes, the questions, at inspiredandintentional.com/episode10. While there you can also sign up to be kept up to date on the latest podcasts and happenings in the world of Inspired and Intentional business news.
I can also be reached on Twitter @ToddAReed, on LinkedIn at LinkedIn.com/in/toddareed, and on Facebook, search for inspired and intentional.
You can get hold of Matthew by emailing him at mbodary@zingermans.com.
One last favor, reviews and ratings really help other leaders looking for a podcast to inspire them. Please take a moment to review this podcast on iTunes or stitcher.
Thank you for listening and until next week, be inspired and intentional.
The inspired and intentional business podcast is copyright 2015 by it’s owner. The music is Funk Game Loop, Kevin MacLeod Royalty Free from Incompatech. Thank you for sharing your talent.