Questions
She shares a way to get this going as a manager and to have the right motives. Perhaps start out grass roots. Talking one on one to get their ideas and to see where how you should proceed.
What baggage are people bringing into your job? What is going to hold people back as you begin to make changes?
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Notes taken during the editing of the episode.
Values affect the decisions they’re making concerning clients.
Story of Tom Walter getting upset with an employee after a costly mistake. Employee pulled out the values and asked if that lined up with the values. The values level out the playing field. Everyone is accountable to them. (I believe this engenders trust.)
Core values are read before meetings.
They are in employment and client contracts. Clients have been fired because they’ve violated the values.
What should someone look out for who wants to start?
- This will take Effort
- Consistency is important
- Worth it in the long run – so stick to it.
First steps
- Find books and stories to help determine how you want to set up.
- Get ownership on board.
- Find groups to support you (Small Giants – Values Based Entrepreneurs)
- They validate your thinking
- Help create
- Ownership needs to be on board. Provide evidence to encourage buy-in.
- If from management, start getting the people excited about the idea of the changes you want to make.
Return on Values Project – Is there a financial impact with culture? This study will show if there’s a correlation. Amber Johnson is the best contact.
CORE VALUES – Tasty Catering
- Always moral, ethical & legal
- Treat all with respect
- Quality in everything we do
- High service standards
- Competitiveness: strong determination to be the best
- An enduring culture of individual discipline
- Freedom & responsibility within the culture of individual discipline
CORE VALUES – Nuphoriq
- Always moral, ethical and legal
- Treat all with respect
- Operate as a team
- Foster creativity
- Consistently learning
- A competitive and strong determination to put forth our best work
- Freedom and responsibility within the culture of individual discipline
About Jamie Pritscher
Jamie Pritscher is an award-winning entrepreneur committed to excellence, professionalism, positive workplace culture and exceptional client experiences. In addition to positions as Director of Communications at full-service caterer Tasty Catering, Co-founder and Chief Brand Officer of creative marketing agency nuphoriq and Co-founder and CEO of socially-responsible high-end gift company That’s Caring, Jamie is also an active speaker and volunteer in the community.
Resources
Nuphoriq Marketing for Caterers – http://nuphoriq.com/
How to ‘Marry Up’: Hiring and Retaining Talent That’s Out of Your League blog post on the Return on Values Website. Part 2 – http://returnonvaluesproject.com/blog/how-to-marry-up-hiring-and-retaining-talent-thats-out-of-your-league-part-2/
Return on Values Project – http://returnonvaluesproject.com/
Artist of Jamie’s Portrait – I discovered Meredith Binnette at my son’s school’s senior art show. I really liked the sketch/free flow of her lines and effortless water colors. I wanted to get to know her subjects because if they were as free and loose as these drawings, I would dig hanging out with them. I also loved some of the sketches I saw in her notebook she showed, I hope to have a couple drawn in that style as well. She drew this picture of Jamie after looking at 4 photos that Jamie sent me to use to promote this series of episodes. Upon graduation from High School this year, Meredith will be pursuing art at college. Thank you Meredith and good luck with all you’re doing.
If you would like to work with Meredith you can reach her at meredith.binnette16