From 90% Paycut to Restaurant Owner, Ji Hye Kim, Part 1 Ep 84

In this episode we hear Ji Hye’s move from being 13 when she came to the U.S. to her decision to become a managing partner and creator of Zingerman’s newest restaurant, a Korean cuisine restaurant, Miss Kim. Continue reading From 90% Paycut to Restaurant Owner, Ji Hye Kim, Part 1 Ep 84

Kathryn Wagner – A Millennial’s Perspective of Zingerman’s – Ep 76

The summer chill continues with this replay of my interview with Kathryn Wagner. At the time of the interview, she was a new employee at Zingerman’s Coffee Company.

Me, Todd Reed and Kathryn Wagner, Zingerman’s Coffee Company

Enjoy and I hope your summer is chill. Continue reading Kathryn Wagner – A Millennial’s Perspective of Zingerman’s – Ep 76

Giving Your Employees More of a Voice – ZingTrain Deep Dive 17

The Zingerman’s community of businesses as discussed in Deep Dive 15 are led by Managing Partners (Owners) as discussed in Deep Dive 16. These Managing Partners come together at various times and will make decisions that affect the entire community of businesses. When a decision is to be made they make these by unanimous consensus. All employees are allowed to attend these meetings.

Back in September of 2014 they introduced the program to included 3 staff members in the Zingerman’s Partner Group Consensus. This is a big deal to give the employees more of a voice and to offer a different perspective to the group.

This webinar replay will get into the details of why they made the decision and how it will work. Continue reading Giving Your Employees More of a Voice – ZingTrain Deep Dive 17

Culture, Purpose, Part-Timers, and Lean

In this part 4 of 4, Tom Root shares advice on adapting your culture…find a purpose. He shares how they orient and work with 500 part-timers over the holiday rush. And he discusses how open book management, the Zingerman processes/recipes all contribute to lean-like practices.  Continue reading Culture, Purpose, Part-Timers, and Lean

Ask Your Doctor if Open Book Management is Right For You

In this, part 3 of 4, with Tom Root, he shares the benefits of using Open Book Management (OBM) in your company. Continue reading Ask Your Doctor if Open Book Management is Right For You